Refund Policy - Digital Product

 

Due to the nature of the digital products, which provide instant access to files upon purchase, we have a zero-cancellation and refund policy. Once a purchase is made and the files are accessed, we cannot accept cancellations or provide refunds. We understand that customer satisfaction is important, and we strive to ensure the quality and integrity of our products. Prior to making a purchase, we encourage customers to review the product details, descriptions, and any available samples to make an informed decision.

If you have any questions or concerns about a specific product, we are more than happy to assist you before making a purchase. Our customer support team is available to address any inquiries you may have.

Membership / Subscription(s)
You may cancel your membership at any time in your account/Membership area. Due to the nature of our products being digital downloadable files, we do not provide refunds for any of our products or subscriptions or any credit backs for unused time.

If your membership is cancelled, you are no longer permitted to resell the products that you downloaded during the membership.  However, you can continue to use the products for personal use only.
Cancellation
You can cancel your subscription at any time in your account admin area. Digital Master Studio reserves the right to cancel a user’s membership at any time for breach of terms.